About BillWill

Losing a loved one will never be easy. But it doesn’t have to be as hard as it is today

BillWill has been designed with a single principle: making the weeks and months after the death of a loved one a little bit easier

After dealing with the painful challenge of closing a single internet account after his father’s death, Colin soon learned he was not alone: around 70% of Australians recognised how concerning this problem is.

Colin, Bob, Gareth and Edd have joined forces to solve it, united by the common value that technology (and Open Banking) should be used to improve people’s wellbeing.

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Customer Obsession

Colin Jowell


Colin has over 20 years of experience in Brand, Communications and Customer Experience Strategy. He completed his Masters in Behavioural Science from the London School of Economics in 2023, where the idea of BillWill was born, and extensively researched.

Bob Tronson

Chief Operating Officer

Bob has more than a decade’s experience working across Strategic Communications, Customer & Stakeholder-Centric Design and Brand & Engagement Strategy. Doing work with purpose has been the common theme of his career – and what drew him to BillWill.

Open Banking Expertise

Edd Smith

Chief Technology Officer

Edd was CTO at Frollo, one of Australia’s leaders in Open Banking. He has extensive global experience in successful in scalable transaction systems, with deep expertise in financial systems and consumer app developments. He is a hands on IT leader that embeds both business acumen and human empathy into the technical solutions he creates.

Gareth Gumbley

Strategic and Technology Advisory

Gareth founded Open Banking pioneer, Frollo in 2016, and was an Advisory Committee Member for the Data Standards Body. He brings decades of wisdom from successfully building and scaling a number of fintech startups & running large divisions of Nasdaq/NYSE in the payments space. Frollo was founded with the vision that Open Banking should be used to improve people’s wellbeing – and was drawn to BillWill because it aligns to these values.